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How can I remove my Raid (encrypted) via SSH and Reset Device again
(@Anonymous)
Joined: 1 second ago
Posts: 0
Topic starter
August 13, 2024 4:03 AM
I have done factory reset but cannot get to the gui it just sits on the Loading screen after username and password installwed?
This topic was modified 10 months ago by
Anonymous
(@hans)
Famed Member Admin
Joined: 12 years ago
Posts: 2869
August 13, 2024 5:31 AM
Not sure if I can help, but these are the things I'd look at:
1) Remove any external device (USB drives) and boot again.
I've had it in the past that a reboot would get stuck on because of external disks.
2) If that still doesn't work: remove all disks and see if you boot and can get to the menu.
If the second step works:
While the QNAP is running, insert one disk at a time, and see if you can remove the volume in "Storage & Snapshots".
p.s. after factory reset the default username and password should allow you into the web interface. See also QNAP Default Username and Password.
Short version:
For QTS versions 4.4.1 or earlier:
Username: admin
Password: admin
For QTS versions 4.4.2 or later:
Username: admin
Password: is the first MAC address of the NAS in uppercase letters and without special characters. E.g. if the MAC address is 00-08-9B-F6-15-75, then the default administrator account password is "00089BF61575".