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Oculus Quest Link -...
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Oculus Quest Link - General Device Problem - fix

3 Posts
2 Users
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Famed Member Admin
Joined: 10 years ago
Posts: 2556
Topic starter  

So I got the new Half Life Alyx, and guess what ... my Quest refused to work and the Oculus Desktop application gave the "General Device Problem" error.

After hours of searching, I found a fix that worked on my setup:

I reverted back to an older nVidia driver (441.41) and it works!!!


I completely removed everything nVidia (Experience, all drivers, etc).
Rebooted, and eventually windows installed some old standard driver (v23.21.13.8873 from 2017).

Next I downloaded 441.41 (Nov 2019) from this nVidia drivers page (make your selection, click search and scroll down for older versions).

I presume a regular install will work, I just didn't want all the nVidia stuff installed so I just installed the driver, like so:

After downloading the file, I extracted the downloaded EXE (I used WinRar: right click, extract).

After extracting, I right clicked the display driver in device manager and clicked "Update Driver" and selected "nvtfi.inf" from the "Display.driver" directory (in the extracted directory).

Next I selected my display driver, did get a warning that it may not be compatible (it shows a long list of same named devices - I looked up the specs of mine (GTX 1060 6Gb) and selected the first match. After installing the new driver, I rebooted and ... my Quest Link worked again and Half Life Alyx is awesome!!

New Member
Joined: 3 years ago
Posts: 1

I just registered on to the site just to say .. THANKYOU !!..... this is a real golden nugget of a tip... worked for me.... and playing the same game now !!   I'm impressed you tested different drivers and found one that worked....  People blaming their cable should take note !! 

Famed Member Admin
Joined: 10 years ago
Posts: 2556
Topic starter  

Thanks Auzworld! 👍 

I try to post these kind of nuggets whenever I run into one haha. It is great to hear that someone picked one up 😉 

So if you have any of these kind of tips: feel free to post them!

Enjoy VR 😊 

(did you order the Quest 2 yet?)


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