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Nexus 7 - Type password to decrypt storage after Android 4.2.2 update?
July 30, 2013 6:23 AM
After not having used my Asus Nexus 7 (2012 model) for quite a while, it suddenly prevented me for getting access with the message "Type password to decrypt storage" - well isn't that just wonderful? I never set a password to encrypt my data, so obviously I don't know a password that would work (I tried the usual suspects).
It seems that with the Android 4.2.2 update that this is not an uncommon problem - plenty of users complain about having the same issue and so called experienced users keep calling it "user error", "someone tampered with it", or "it must be a stolen device" - not even willing to explore the option that this actually might be a bug! (see: XDA Forums, this blog, and AndroidCentral).
The only solution to this bug is a total wipe to factory settings, and this is how that is done (your apps should be safe if you did setup your tablet correctly with a Google account):
- If your tablet is on, power it off.
- Press and hold Power until the device powers on, then immediately press and hold Volume Down (while still pressing Power).
-- > You will see the word Start with a big arrow drawn around it.
- Press Volume Down twice to designate Recovery mode.
- Press Power to restart into Recovery mode.
-- > You will see an image of an Android robot with a red exclamation mark.
- While holding down Power, press Volume Up.
- Use the volume keys to scroll to "wipe data/factory reset" and press Power to select it.
- Scroll down to "Yes - erase all user data" and press Power to select it.
When done, reboot your tablet and you'll have to go through the initial setup of an Android tablet to get going again.