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Hi, thanks for this wonderful software. I've always used the 32-bit version 2.0.10. Then I wanted to upgrade to the latest version, but now I can't rename any files. I even tried downgrading, but nothing works. The rename operation fails. If I rename manually or with Better file rename, it works. I tried granting all permissions to the software, but nothing. All Metadata settings disabled, Renaming options only force 2 digits for numbers.
The log says FAILED … (Error: Could not copy file, OS Error(2))
Thanks for any help.
Hi nod32,
What OS are you running?
Since downgrading didn't fix the renaming issue, I would assume there may be something wrong with access or access rights - but you already looked at that 🤔
Odd that the other application does work. Odd that the previous version worked, but now no longer seems to work.
Are your files stored local? If not: give that a try (just for the purpose of testing)?
It is a little confusing when it comes to those error numbers, but IIRC OSError means "File not found".
Does the log show anything else like a path and such (I know, its a very limited log)?
Hi, thanks for the prompt reply.
OS is Windows 11.
The log contains the source and destination paths. The files are located on a NAS (QNAP). I tried creating a local folder and it worked.
The strange thing is that the old version renamed the NAS path without any problems, too. I don't know how or what special permissions to assign.
