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Oculus Quest Link -...
 
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[Solved] Oculus Quest Link - General Device Problem - fix

3 Posts
2 Users
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 Hans
(@hans)
Famed Member Admin
Joined: 11 years ago
Posts: 2661
Topic starter  

So I got the new Half Life Alyx, and guess what ... my Quest refused to work and the Oculus Desktop application gave the "General Device Problem" error.

After hours of searching, I found a fix that worked on my setup:

I reverted back to an older nVidia driver (441.41) and it works!!!

Note:

I completely removed everything nVidia (Experience, all drivers, etc).
Rebooted, and eventually windows installed some old standard driver (v23.21.13.8873 from 2017).

Next I downloaded 441.41 (Nov 2019) from this nVidia drivers page (make your selection, click search and scroll down for older versions).

I presume a regular install will work, I just didn't want all the nVidia stuff installed so I just installed the driver, like so:

After downloading the file, I extracted the downloaded EXE (I used WinRar: right click, extract).

After extracting, I right clicked the display driver in device manager and clicked "Update Driver" and selected "nvtfi.inf" from the "Display.driver" directory (in the extracted directory).

Next I selected my display driver, did get a warning that it may not be compatible (it shows a long list of same named devices - I looked up the specs of mine (GTX 1060 6Gb) and selected the first match. After installing the new driver, I rebooted and ... my Quest Link worked again and Half Life Alyx is awesome!!


   
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(@auzworld)
New Member
Joined: 3 years ago
Posts: 1
 

I just registered on to the site just to say .. THANKYOU !!..... this is a real golden nugget of a tip... worked for me.... and playing the same game now !!   I'm impressed you tested different drivers and found one that worked....  People blaming their cable should take note !! 


   
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 Hans
(@hans)
Famed Member Admin
Joined: 11 years ago
Posts: 2661
Topic starter  

Thanks Auzworld! 👍 

I try to post these kind of nuggets whenever I run into one haha. It is great to hear that someone picked one up 😉 

So if you have any of these kind of tips: feel free to post them!

Enjoy VR 😊 

(did you order the Quest 2 yet?)


   
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